Vision and Mission
Vision
"A community Trusted Supplier of Water "
Our vision of being “A community-trusted supplier of water services” represents a commitment to
provide reliable, high-quality water services to the community we serve. The vision acknowledges the
importance of building trust and long-lasting relationships with the local community. As a supplier
of an essential service, we recognize our responsibility to ensure that our operations are sustainable
and environmentally friendly, meeting the needs of our customers while also preserving the natural
resources on which it relies.
In fulfilling our vision, we place great emphasis on the relationships we build with the landowners and
customers it serves. To Tatou Vai understands that the community is the backbone of its business, and it
is committed to working in partnership with its stakeholders to ensure that its operations are responsive
to the needs of the community. Through effective communication and engagement, we seek to build
trust and credibility with our stakeholders, ensuring that our services are delivered with transparency,
accountability, and respect.
Mission
"To provide a reliable supply of water that is safe to drink, improving the wellbeing of our Cook Islands people"
The mission of providing a reliable water supply that is safe to drink and improving the well-being
of Cook Islands people aligns closely with our vision of being a community-trusted supplier of water
services. By delivering a safe and dependable water supply, To Tatou Vai is contributing to the health and
well-being of the local community, and building trust and credibility with its stakeholders. The mission
recognizes the importance of sustainable and responsible management of the natural resources on
which it relies, ensuring that the community’s needs are met today and into the future. In achieving
this mission, the company is committed to working in partnership with the community, listening to its
needs and concerns, and delivering services that are sustainable, reliable, and responsive to the needs
of the Cook Islands people.
