Customer Registration
The Cook Islands Government will subsidize domestic charges for residential connections. To be eligible, individuals must register with To Tatou Vai.
Online Registration Download PDF Form
Customer Registration Overview
- Effective 01 October 205, the Cook Islands Government will provide a domestic subsidy, covering up to 38,000 litres of water per residential property each month.
- To be eligible for the subsidy, domestic users and occupants of a dwelling or premises must complete the TTV customer registration. A verification process may follow to confirm domestic status.
- Each domestic user can register for the subsidy for only one dwelling or premises.
- If you want a copy of the customer agreement, you can download that here
How do I register?
- Registration can be completed by filling out the online form
- Registration can also be completed by downloading a PDF copy, which can then be completed and emailed to [email protected].
- If you need assistance completing the registration, you can always visit our office in person in Nikao and a member of our team can assist you.
Registration Frequently Asked Questions
Do I need to re-apply every year?
No. It is a one time registration, unless the domestic status has changed and that the premises is now a commercial property. In which case, please email [email protected] to advise.
Is every water connection eligible for the subsidy?
No. The CI Government subsidy is only available to domestic users AND occupiers of the premises.
What ID can I use?
You can use an ID with a photo to help our team verify your identity and ensure that you are not registered for the subsidy on multiple properties.