Frequently asked questions

Explore our Frequently Asked Questions to find the answers you need on the go!

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New Water Connections

    • Submit Application: Complete and submit your application form.

    • Pay Scoping Fee: Pay the scoping fee to initiate the assessment, $149.50

    • Receive Connection Report: After the assessment, you will receive a connection report.

    If you choose to proceed based on the report, the installation fee will be $701.50. To Tatou Vai will then schedule the installation.

    • To apply for water connection, you need to submit the following documents:

    1. A signed copy of the CR2A form

    2. Land Titles Site Map

    3. Valid Photo ID

    Please note that a non-refundable fee of $149.50 is required on application before a scoping assessment can be conducted to confirm the feasibility of connecting to the network infrastructure.

  • How long does it take to establish a new connection?